Issues and crisis management


Even the best laid plans can take a turn for the worse. Organisations can spend years building a brand only for its reputation to come undone within days, hours or even minutes when an issue or crisis hits.

Six O’Clock’s directors have decades of collective issues and crisis management experience. This includes acting as spokespeople for large corporates, reporting for major media outlets and advising a long list of clients through high profile and contentious matters.

The team’s issues/crisis experience spans major operational incidents, restructures and redundancy programs, and corporate reputational issues. Some of these include: Victoria’s Esso Longford plant explosion; major restructures at Heinz, NAB, Alcoa, and PZ Cussons; corruption, drug and player behavioural crises at Cricket Australia; NAB’s FX options trading scandal; and, a long list of critical and emergency service responses at Telstra.

In addition, Six O’Clock prepares comprehensive issues and crisis management plans for a range of organisations and has done so for the likes of Expedia, PetSure, NAB and sporting administrations.

Issues and crisis management services

  • issues and crisis management and counsel
  • issues and crisis management planning
  • issues and crisis management training
  • social and editorial media training

Issues and crisis management

Organisations can spend years building a brand only for its reputation to come undone within days, hours or even minutes when an issue or crisis hits.